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Creating Value for Mining Machinery Companies through Services

Service strategy of any mining machinery service companies should be designed to maximise service-based value creation to OEM or end customers. Ranjit Ravindran elaborates...There is no one-size-fits-all service strategy to suit every machinery company, but there are three broad models that cover how most can make money from services

Overcoming Aftermarket Challenges

An effective aftermarket strategy works when parts, services and sales are completely aligned and interwoven.Unprecedented business environment is creating new challenges for companies across the world, shrinking sales and margins

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